The beta version of the new website of IRCTC is being launched today at 2100hrs for the citizens to experience the new look and feel of the website and provide feedback on the features.
It can be accessed at the link: https://www.irctc.co.in/eticket/. The link to the beta version is also provided on the existing website on the homepage.
This improvements in the website were pointed out by the Malviya National Institute of Technology (MNIT) students during their interaction with Hon’ble Minister of Railways Shri Ashwini Vaishnaw. The IRCTC website was first launched in 2002 and currently the website handles an average of around 14.5 lakh tickets per day.
The new website features a new clean user interface and a simplified user experience.
IRCTC has made four major improvements in the beta version:
1. Captcha: No unnecessary captchas. No unnecessary pop ups. No flashing graphics. No distracting elements.
2. Seat availability: Visible across all classes.
3. Faster checkout: Reduction in the number of steps to book
4. Easier repeat booking: Saved passenger details.
The student were made a part of the design process wherein they gave suggestions on improving the look and feel of the website. Based on the feedback received, the new website is ready for trial.
The beta version will facilitate the users to further provide feedback on the improvements needed which can be updated in the further releases to enhance the customer satisfaction.
Very soon, the IRCTC website will also be integrated with the upcoming new Passenger Reservation Engine.
Since the Passenger Reservation engine is also being revamped in parallel, the fully functional new IRCTC portal will be available in a few weeks.
In parallel, we are revamping the decades old Passenger Reservation engine that powers the various train booking apps. This required extensive work, because the system had to be operated throughout this journey of upgradation. We will launch the new Passenger Reservation engine also very soon.
We request our users to provide valuable suggestions and feedback on the new design which will help us to further improve the IRCTC Website.
